Shipping policy

Free delivery
Delivery is free, with a tracking number.

Delivery times
Your order is delivered in 8 to 20 days. You receive your tracking number by email as soon as it ships. These times are indicative and may be longer during busy periods or because of the carrier.

Order tracking
You can track your parcel at any time with the tracking number sent by email.

Lost or damaged parcel
If your parcel is lost in transit or arrives damaged, email us at lumiarene@outlook.fr: we will resend your order or refund you, in accordance with the law.

Address
Please check your address carefully before confirming: an incorrect address can delay or prevent delivery.